Who we are
HRH Sports Therapy is a trading style of Holly Heathcote. The website address is: https://hrhsportstherapy.co.uk. Please note that this policy covers the use of this website only. Interacting with HRH Sports Therapy via social media or the Cliniko Appointment Booking App is covered by separate data processing agreements which you should view on the websites concerned.
Cookies
When you visit this website, we embed small pieces of software called Cookies on your computer temporarily – most websites do this. These have a variety of functions but most of them are to make the website work better, and to speed it up for you should you visit it repeatedly. On your first visit you will be asked for your preferences regarding cookies, and you can amend these preferences at any time. Please see our Cookies Policy for more details.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data we collect about you
Almost all the data we collect about you is via cookies. However, if you send an enquiry form, we may retain the information you send (in particular your name and email) in order to properly process your enquiry. This website does not collect any medical information or appointment records.
Who we share your data with
Your data will normally not be shared. However, if you send us an enquiry that relates to a technical issue (for example, you spot an error with the technical aspects of the site or are unable to access the Cliniko Appointment Booking App, we may at our sole discretion share your data with carefully chosen technical support partners for the sole purposes of resolving your query.
How long we retain your data
Unless requested otherwise data is retained indefinitely, in order to maintain a record of all conversations..
What rights you have over your data
You have the right to see any data we hold on you, and you may exercise this right by sending a request to us using the contact form on the home page. We reserve the right to charge a £10 administration fee to cover the cost of providing this information to you. You have the “right to be forgotten”, in other words you can ask us to remove all traces of your data from this website. You may exercise this right by contacting us using the same contact form.